About Colorado Chrysler Jeep - an Aurora New & Used Chrysler and Jeep Dealership

"Internet Manager"

The Jeep is great.  I wish it had a locked glove compartment..  My wife took it for a test drive and she really like it, too.  I'll keep you in mind when I hear anyone talk about getting a new car.  I was very pleased with the finance person (his name escapes me right now) and yourself.  You guys made the car buying experience painless.  You carefully explained everything to me and answered my questions.  So I would gladly recommend you to my friends.

Take care,
 

M. David Rodriguez
Denver, CO

Jared Presley,Colorado Chrysler Jeep

"Internet Manager"

May 26, 2009

Colorado Chrysler Jeep
350 S. Havana St.
Aurora, CO 80012

Re: Marcus C. Mackey

Dear Mr. Jones:
This Memorial Day weekend my fiancé and I purchased a 2008 Chrysler Sebring Convertible from your dealership and I?m writing this letter to let you know what a pleasure it was doing business with Mr. Mackey. He is knowledgeable, professional and went out of his way to make sure all our questions were answered.
We first visited your dealership on Friday night. I called ahead to make sure the car I saw on the internet was still available and when we arrived, the car looked so much better than I had anticipated. It was freshly washed and I could tell the car had been well cared for. I had visited another dealership earlier in the day and was shown an identical car, but it was covered in dust and grime as though it had been sitting outside with the top down for weeks (and the salesperson knew I was coming to look at the car and had ample time to clean it up!)
After some negotiations we returned to purchase the car on Saturday night and Marcus made things gô so smoothly by preparing our paperwork ahead of time so that by the time we arrived there was little to do other than meet with the finance person.
I?m somewhat new to the car buying experience and have heard countless horror stories about unethical salespeople and the hassles of buying a car, but Marcus made it a pleasure rather than a nightmare and his friendly demeanor and professionalism are greatly appreciated.

Sincerely,
Camille Linn-Curnow

Marcus,Colorado Chrysler Jeep

Sent: Thursday, May 21, 2009 1:48 PM
To: 'tjones@coloradojeepchrysler.com'
Subject: thank you

To Whom It May Concern:

 

My name is Cynthia Wagner and I am a happy Chrysler customer.  My father and I came in to Colorado Chrysler Jeep (350 S. Havana St. Aurora, Co. 80012) in the beginning of May to begin the search for my new jeep wrangler.

 

What I found was the exact white 2009 jeep wrangler with everything I needed and wanted, what we did not find were pushy sales people.  We first were approached by Marcus Mackey, who answered our questions, road along for the test drive and helped with the sale.  Scott Wilber's introduced himself and continued to work with Marcus until I was offered the deal that I came for and got my monthly payments down to where I needed them to be.  Next stop was David Kreh the Finance manager who worked patiently until he was able to finance me and finally get me in my new jeep.

 

The whole dealership experience was surprisingly pleasant!  The three men that helped me were knowledgeable, patient, kind and willing to insure that a customer left happy.  I want to thank the Colorado Chrysler Jeep dealership as well as Marcus, Scott and David.  I will absolutely tell my friends and family about my experience! 

Marcus, Dave, Scott,Colorado Chrysler Jeep

"Internet Manager"

From: Brian Ressler 
Sent: Wednesday, July 15, 2009 7:55 PM
To: msurd@coloradojeepchrysler.com
Subject: Great Service

 

Michael  This is Brian, my son and I met you at the airport.  Anyway, I have to tell you how impressed I am with Scott and Cory.  The both of them did exactly what they said they would do.  My past experience's led me to believe that they would not follow up with their word.  I know Scott and Cory worked hard on finding what my wife wanted and to make it fit our budget.  I will be coming up on Friday evening to complete the deal.  Your dealership has won all my business in the future and I will definitely recommend your dealership to people I know.  Sincerely Brian Ressler

 

Corey Herron,Colorado Chrysler Jeep

"Great Service "

Tim-

I just wanted to take a minute to commend one of your staff, Tammy Lippe, for outstanding customer service. Yesterday I had your Service Department replace a defective outside mirror which had cracked for no apparent reason. While it was a very small job, from the very beginning when I stopped in the store several weeks ago, Tammy was extremely courteous and helpful, came out and looked at the cracked mirror, got a replacement ordered, and got it replaced for me yesterday in a very short time frame when she knew we only had about 45 minutes we could spend waiting. It was even more challenging since when I showed up in the morning for the repair it turned out the replacement mirror in stock was also cracked! Tammy got a new one picked up from the Denver parts warehouse and we came back in the afternoon to get it replaced.

In this day and age where it seems like everyone complains about POOR customer service, it was refreshing to see how professionally Tammy handled everything. I just thought you'd like to know.

Please pass this on to Tammy if you'd like.

All the best.

Tom

 

Tom Briggs

Breckenridge, CO 80424

Tammy - Service Writer,TIM (GENEREAL MANAGER)